Frequently Asked Questions
What are SpiritCups?
SpiritCups are 18-ounce, dishwasher safe, BPA-free, plastic cups with one-of-a-kind 3D animation. The cups are proudly made in the USA and sold in packs containing four cups of the same team design.
What are SpiritTravelCups?
SpiritTravelCups are our newest product and perfect for keeping hot beverages hot and cold beverages cold. The cups are insulated 16-ounce, dishwasher safe, spill proof/drop resistant, BPA-free and made in the USA. They also feature the same exclusive 3D animation seen on our SpiritCups. SpiritTravelCups are sold in packs of two cups of the same design with two snap-on lids.
What is SpiritPopcorn?
SpiritPopcorn orders include a high-quality popcorn bucket with a handle (no lid), imprinted with popular National Football League (NFL) or college team logos, plus ten bags of butter-flavored microwavable popcorn. Buckets are made of durable 130-ounce plastic and feature a gloss finish.
How much money does an organization receive from the sale of these products?
An “item” is either a four (4) pack of SpiritCups, a two (2) pack of SpiritTravelCups, or one (1) SpiritPopcorn bucket with ten bags of popcorn, and your organization can raise up to $7.25 (40%) profit per unit sold. Profit tiers and example profit calculator are listed below:
|Items Sold||Profit per Item|
|500 – 999||$6.50|
|1 – 499||$6.00|
|Participants||Items Sold per Participant||Total Sold||Profit per Item||Profit to Organization|
|40||10||400||1-499 units = $6.00||$2,400|
|80||10||800||500-999 units = $6.50||$5,200|
|160||10||1600||1000+ = $7.25||$11,600|
|320||10||3200||1000+ = $7.25||$23,200|
What teams do you feature?
SpiritCups feature all 32 National Football League Teams (in standard team colors and NFL PINK designs), all 30 Major League Baseball Clubs, over 90 top colleges and five branches of the U.S. Military.
SpiritTravelCups feature all 32 National Football League Teams (standard team colors only), all 30 Major League Baseball Clubs, and the 31 top selling colleges and universities.
SpiritPopcorn features all 32 National Football League Teams (standard team colors only) and the 29 top selling colleges and universities.
Are your cups dishwasher-safe? Microwave-safe?
All products are dishwasher safe but top shelf recommended. We do not recommend any of these products be used in the microwave.
Can your products be frozen?
It is not recommended that any of our products be frozen due to possible cracking.
Are other professional sports or college teams available?
We are often asked why we do not offer certain colleges, NBA teams, NHL teams, NASCAR drivers or other sports properties. Our decision to add new teams is a complicated process that involves the analysis of a given market, the ability of our customers to sell the teams across the country and the costs associated with additional licensing. We collect requests over the course of the year and our product development team meets annually to conduct the analysis and make additional licensing decisions.
We can’t make any promises but as a general rule of thumb, the more requests we receive, the better the chance of us adding the team. If you would like to make a request, please contact our Customer Care team through our website or call 888-825-9339.
The BRAX Fundraising Program
What is my organization’s earning potential?
The cost of each unit of SpiritCups (4-pack), SpiritTravelCups (2-pack), and SpiritPopcorn (bucket that includes ten bags of popcorn) is $18.00. At a minimum, your organization will earn $6.00 profit from each unit sold. If your organization sells 1-499 units, you will earn $6.00 profit/unit sold. 500-999 units sold equals $6.50 profit/unit sold. And for orders of 1000 packs or more, your organization will earn $7.25 profit for every unit sold.
Do I have to purchase inventory upfront to run a BRAX fundraiser?
There are absolutely no up-front costs or risks to your organization. Our program runs on a pre-sale basis, meaning that your participants collect all of the money for orders at the time of sale. You keep your profits and pay us only when submitting your master order.
Should I order Sample Cups for my fundraiser’s participants?
The overwhelming answer is YES! Sample Cups are a great representation of the entire product line and are proven to increase sales. Once the customer sees an example of the high quality design, the selling is simple. Contact our Customer Care team at 888-825-9339 to place your order.
Can I choose the teams for my Sample Cups packs?
Yes, you may select the teams for your Sample Cups.
Can I buy SpiritCups, SpiritTravelCups and SpiritPopcorn directly from your company if I’m not involved in a fundraiser?
Due to licensing restrictions we can only sell our products for use in fundraisers. If you would like to buy individual products, we suggest that you post a request on our Facebook page or contact Customer Care at 888-825-9339. They will look to see if they can connect you with an active fundraiser in your area.
Can I order custom products with my organization’s logo?
In terms of fundraising, our research has shown the most successful programs come from selling licensed products with well known, national brands including the National Football League, Major League Baseball, top colleges and the US Military. With millions of dollars supporting these brands, the traditional BRAX products simply have greater equity and generate more sales. This is the basis of our fundraising program and because our primary focus is offering these officially licensed products, we do not offer custom product manufacturing.
Where can I find more information about increasing parent involvement in fundraising?
One of our media partners, PTO Today, is an excellent resource for organizations seeking fundraising tips, information and tools for increasing parent involvement and participation in fundraising.
Our organization would like product delivered before the holidays. When should we place the Master Order?
How do I place my organization’s master order online?
Go to the Place Master Order page. Login with your customer ID and password you received in the initial signup process. Place your master order using categories on the left and add items to your shopping cart. Review your shopping cart and then check out. Review your final order and submit.
I forgot my customer ID or password – how can I retrieve it?
When placing your master order you will be asked to sign in. If you know your customer ID, but not your password, click on “Forgot Your Password.” Provide your customer ID and the password will be emailed to the fundraising coordinator who started the program. If you have forgotten both your customer ID and password, please call Customer Care at 888-825-9339.
Can I collate my master order online?
To minimize error, we recommend collating your order before placing online. In placing your order online, our shopping cart process does allow orders to be edited and added to by using the continue shopping button. However, our experience shows that collating in advance is very helpful.
What payment types do you accept?
We accept payment by credit card (Visa, MasterCard, AMEX & Discover), e-checks, check/money order, and school purchase order.
When you submit a personal check for payment, you authorize us to initiate an ACH or electric payment that will be debited from your bank account. Funds may be withdrawn from your bank account as soon as the same day we process your payment.
Our organization received sample cups. How do we make payment?
If your organization received sample cups at the start of your fundraiser, you may make payment online when placing your master order or send payment with the master order form. Orders placed that have an outstanding sample balance will not ship until payment is made. Please contact Customer Care at 888-825-9339 if you have questions.
How long will it take for my organization to receive the final order?
Once your organization submits the master order form and your payment (or purchase order) is verified, cups will ship within 2-3 weeks.
I received a payment error – what could be the problem?
Please verify your payment information. If you are making payment using Visa Debit, please verify your daily limit amount with your bank. This is a common payment error for orders over $500. Please contact Customer Care at 888-825-9339 if you have questions.
Will sales tax be added to organization orders?
If you are in a state that requires sales tax for non-exempt organizations then you are required to pay tax. Those states include: Arizona, California, Colorado, Florida, Georgia, Indiana, Mississippi, Missouri, New York, North Carolina, Pennsylvania, Texas and Virginia. Please click here for more information.
Is there a shipping and handling fee?
Orders above 48 items qualify for FREE shipping. Orders with less than 48 items will be charged $30 for shipping and handling.
I ordered the wrong item. Can I return it and swap it for the correct one?
Yes. Please return the product and enclose a Return and Exchange form. Download the Return and Exchange form here.
We’ve already submitted our master order, but we’re interested in ordering additional product. How do we place an additional order?
If you’ve already placed your master order but want to order more product, please call our Customer Care team at 1-888-825-9339. For secondary orders within 45 days of the master order, we will waive any additional shipping & handling. Subsequent orders or orders over 45 days have to pay $30 shipping & handling.